6-Month Shine Guarantee
At KENASIA, we believe jewellery should be as timeless as the moments it represents. That’s why every piece you purchase comes with our 6-Month Shine Guarantee — a promise of lasting beauty and care.
What the Guarantee Covers
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Your jewellery will maintain its shine and brilliance for 6 months from the date of purchase.
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If your piece loses its shine, fades, or experiences quality issues related to craftsmanship, we’ll repair, replace, or refresh it — completely free of charge.
Our Commitment
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Premium Quality: Each piece is crafted with 925 sterling silver and high-quality finishes, designed to withstand everyday wear.
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Luxury Care: We stand behind our designs because we know luxury isn’t just about appearance — it’s about trust and durability.
How It Works
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Contact us at care@kenasia.co.uk with your order number and photos of your jewellery.
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Our customer care team will assess the issue within 48 hours.
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We’ll arrange a repair, replacement, or refresh at no cost to you.
What’s not covered
We can’t cover damage caused by accidents, improper storage, or exposure to harsh chemicals (e.g. bleach, chlorine). For best results, follow our Care Guide included with your ord
The KENASIA Promise
When you choose KENASIA, you’re not just investing in jewellery — you’re investing in lasting elegance. Our 6-Month Shine Guarantee is our way of making sure your jewellery stays as radiant as the day you received it.